Confirmation Email Setup
Note: All instructions assume that you are logged into OpenWater as an admin, and that you are starting on your instance dashboard.
Your confirmation email allows you to send an email to your submitter on completion of their submission. You have the option to have a generic confirmation email or multiple confirmation emails based on conditions met in the submission.
- Add Email
This button will allow you to add confirmation emails.
- Name
This field allows you to name your confirmation email. If you are creating an email per category, we recommend that you use that category as the title here. This is an internal title, and will not be seen by the submitter.
- Sending Conditions
This option allows you to select the conditions that must be met for this email to send.
- Send this E-Mail
This selection will enable this email to send for each submission made.
- Send this E-Mail when conditions are met
This selection allows you to choose what conditions must be met for this email to send..
- Do Not Send this E-Mail
This option will disable the confirmation email you are editing.
- Send this E-Mail
- When to Send
This button will allow you to add confirmation emails.
- Send Immediately
This option will send the email immediately upon submission.
- Send after Delay
This option will send the email after the specified time.
- Send Immediately
- Override From Name
This allows you to override the From name on the email. This is beneficial if you are sharing your instance with other programs. You can specify that this email is coming directly from the conference/events department.
- Override From Address
This allows you to override the From address on the email. This allows you to specify an 'reply to' email for your confirmation email.
- Override To Address
This allows you to override who this email is sent to. Often we override using this field to test a confirmation email, without it sending to the submitter.
- CC Address
You can choose email addresses to receive a copy of the confirmation email. Often this will be the authors listed on the submission.
- BCC Address
You can choose email addresses to receive a blind copy of the confirmation email.
- Subject
This is where you will enter the subject line for your email. You can include variables based on responses in the submission.
- Render from WYSIWYG
This selection allows you to edit your confirmation with our WYSIWYG editor.
- Message
You can enter your confirmation email text in the WYSIWYG editor. You can also insert variables here.
- Message
- Render from Template
This selection allows you to edit your confirmation in our Handlebars templating engine.
- Manage Template
You can select the variables you would like to use, then build out your confirmation email in the Handlebars templating engine.
- Manage Template
- Name